Finding Information and Services  
Information & Referral Network

COMMUNITY ELDER INFORMATION SPECIALISTS

Community Elder Information Specialists assist with questions and concerns about programs and services for seniors. They help seniors and their families enter the state’s long term care system. Information Specialists are available in these communities.


Central Falls YMCA Center 728-7300
Cranston Senior Services 461-1000, X6255
Coventry Senior Center. 822-9474
East Providence Senior Center 435-7800, X218
Lincoln Senior Center 724-2000
Newport:
Child & Family Services
848-4185
North Providence:
Salvatore Mancini Center
231-0742
Pawtucket: Leon Mathieu Center 728-7582
Portsmouth Senior Center 683-7943
Providence:
DaVinci Center.
272-7474
Diocese of Prov./Respite Services 421-7833, X4
Jewish Seniors Agency 621-5374
St. Martin dePorres Center 274-6783
SEDC. 274-8811
Urban League 351-5000, X142
Westminster Senior Center 274-6900
South Kingstown: The Center 789-0268
Warwick: Pilgrim Senior Center 468-4500
Westerly Senior Citizens Center 596-2404
West Warwick Senior Center 822-4450
Woonsocket Senior Center 766-3734


CUSTOMER INFORMATION REFERRAL AND ASSISTANCE CENTER

Since the Department of Elderly Affairs (DEA) became a cabinet-level agency in 1977, information and referral has been an integral part of the programs and services the Department offers to help seniors, families, and caregivers assure the independence and dignity of elders. Recently renamed as the Customer Information Referral & Assistance Center, this unit has Customer Information Specialists who are trained to answer questions, provide information and referral, and offer counsel regarding the issues of growing older in Rhode Island.


Customer Information Specialists help seniors understand and deal with issues such as heating and pharmacy assistance, Medicare, Medicaid, Social Security, transportation, food stamps, and many other prorgams and services. Each year, Customer Information Referral & Assistance Center staff answers more than 20,000 consumer inquiries. For information, call 462-4000 (Voice/TTY).

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