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Ombudsman Program

The home care ombudsman serves as an advocate, mediator, and problem-solver for persons receiving services from licensed home health care agencies and/or hospice services. The home care ombudsman also investigates complaints of abuse or inadequate or poor services in the areas of care which the senior or their family has not been able to resolve with the provider agency. The home care ombudsman can also provide a list of licensed and approved providers. All reports of abuse and neglect are confidential. For information, or to file a report, call the Alliance for Better Long Term Care at 785-3340.

The Alliance for Better Long Term Care promotes the quality of life for residents of nursing homes and other long term care facilities through the Building Bridges program. Building Bridges is an intergenerational program which places students in social contact with residents of long term care facilities. Children regularly visit area nursing homes and develop a warm, natural relationship with the residents and the residents offer the children a different perspective on the lessons of life. For information, call 785-3340.

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